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Returns and Exchanges


RETURNS AND EXCHANGES:

What is the return policy?

We accept returns and exchanges within 5 days of your order delivery date. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached. All shipping fees paid on your original order are non-refundable.

To request a return or exchange, please email us at sidra@sidraandco.com and provide a brief description of your return/exchange reason.

Please note, that in the case of any exchange and refund, we will not be providing any return labels. All return labels are the customer's responsibility.

All items on SALE are Final Sale. 

What if I received a damaged or defective product?

We offer 100% money back guarantee on all of our products if received damaged or defective. Although this doesn't happen often, we always want to make sure that you receive a perfect product. 

Non-Shipped Refunds/Order Cancellation 

If the customer emails to cancel an order before it has been shipped, Sidra & Co. will deduct 5% cancellation fee cover the cost of bank transaction fees due to customers cancelling an order.